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Working Front of House - DVD

Item #: MD-40253
Our Price: $129.95
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As the public face of the tourism and hospitality industries, front-of-house employees have the responsibility of providing the best possible service. This program interviews a number of people who work in the hospitality industry and deal frequently with the public. Highlighted occupations include receptionist, bellhop, duty manager, and food-and-beverage staff. Each section illustrates and describes the skills necessary for each job and the tasks commonly expected to be carried out. The video focuses on developing a service-oriented attitude, good communication skills, professional grooming standards, and other important aspects. The DVD is subtitled and chaptered.
ISBN UPC: 9781608257393
Format: DVD
Copyright: 2008
Length: 22 minutes


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