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The Waiter & Waitress and Waitstaff Training Handbook

Item #: ATL-627479
Our Price: $29.95
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This new training handbook was designed for use by all food service serving staff members. The guide covers every aspect of restaurant customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. The detailed performance of each position is described for different types of establishments and all types of service including French, American, English, Russian, Family-Style, and Banquet. It provides step-by-step instructions on: hosting, taking/filling orders, setting an elegant table, promoting side orders, managing tips and taxes, handling money, seating guests, loading/unloading trays, centerpieces, handling problems, handling questions, getting customers to order quickly, table side service, folding napkins, promoting specials, difficult customers, handling the check.
ISBN UPC: 9780910627474
Format: Book
Cover: Softcover
Author: Lora Arduser & Douglas R Brown
Copyright: 2005
Length: 254 pages


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