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Presenting Service, 2E

Item #: WL-475785
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Description 

NEW, NOT USED! "Presenting Service" is a detailed approach to providing service in restaurants and foodservice operations. Service starts when a customer walks into a restaurant and does not end until he or she walks out. This is an up-to-date, hands-on guide for managers that presents the essential skills and know-how to direct a foodservice staff through a successful, completely enjoyable dining experience. Packed with checklists, objectives, key terms, and chapter summaries and reviews, this new edition features a new chapter on bar and beverage service that includes coverage of specialty coffees as well as insightful cocktail and wine service advice for better serving and recommending alcholic and nonalcoholic beverages to guests. Other valuable features of this revised edition include: A new chapter on classic service styles, including the techniques of French, Russian, American, English, and Chinese dining; A new chapter on table etiquette; A new appendix covering the duties of service workers.
ISBN UPC: 9780471475781
Format: Book
Cover: Softcover
Author: Lendal Kotschevar & Valentino Luciani
Copyright: 2007
Length: 254 pages

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