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Item #: TS-CR005
Our Price: $29.95
 
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Description 

Carry-in service is a major part of the appliance service business and handling customers right when they travel to your shop can increase your profits. In this video, technicians and service company staff see how NOT to handle a customer bringing an item in for repair, then how a customer visiting your shop should be treated. For technicians, receptionists an other service company.
Format: Video
Copyright: 1997
Length: 10 minutes

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