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At Your Service, A Hands-On Guide

Item #: WL-557475
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NEW, NOT USED! At Your Service: A Hands-On Guide to the Professional Dining Room is the essential guide to the exemplary service and hospitality that build customer loyalty … and restaurant reputations. In today’s competitive restaurant environment, culinary excellence is not enough. Dining establishments must offer the kind of service that sets them apart. From the renowned CIA, At Your Service is the comprehensive, contemporary guide to help professionals learn the ins and outs of running a successful front-of-the-house operation: taking reservations and greeting guests, basic service, table-side service, beverage service, and money handling. The book includes: Guidelines to enhance service in a variety of settings, from formal French establishments to casual American restaurants; Sidebars and real-life anecdotes from industry professionals to reinforce the principles of good service; Effective ways to address staffing challenges; Ideas to enhance the relationship between the front and back of the house; Sixty-four photographs of dining room service and techniques.
ISBN UPC: 9780764557477
Format: Book
Cover: Softcover
Author: John W Fischer
Copyright: 2005
Length: 368 pages

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